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- CCAIA PHX Meeting 03/04
CCAIA PHX Meeting 03/04
Join us in Phoenix at Top Golf for healthcare-oriented discussions & a network-forward dinner!
Graycie Elliott
February 04, 2026
The Contact Center AI Association’s third meeting of the year is in Phoenix on March 4, 2026 from 4 to 8:30pm MST. This meeting will be healthcare oriented, focusing on the following topic:
What role do we want AI to play in patient care delivery over the next 3 years: a safety net, a co‑pilot, or an autonomous system? And who decides?
Sub-topics include:
1. AI in Symptom Intake & Escalation – How Far Is Too Far?
2. Predictive AI to Prevent Calls – Does It Help Patients or Create Overreach?
3. Multimodal AI for Device & Treatment Support – How Do We Ensure Accuracy and Trust?
As always, our meeting environment is established on a membership-priority basis, we highly encourage you to join today!
If you are already an active member and want to get involved either in-person or virtually, please refer to your membership page on ccaia.org to officially register your in-person attendance, virtual registration will be available soon.
Additionally, dinner sponsorship applications are open at this time. If you or your organization is interested, please reach out directly to [email protected].
Phoenix has an amazing discussion line-up established. The chapter leadership facilitating this meeting is top-tier, and we are so excited to host our meeting at such a lively place like Top Golf. We highly encourage attendance, this will be one of the most unique CCAIA meetings to date.
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