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CCAIA Education Committee Topics
Jun 08, 2026

CCAIA Education Committee Topics

Let us know the topics you want to lean in to...

CCAIA Denver: MAX CAP!
Jun 05, 2026

CCAIA Denver: MAX CAP!

Don't miss out...Join us virtually instead!

CCAIA at CCW!
Jun 04, 2026

CCAIA at CCW!

Read about how you can connect and support your CCAIA network at CCW.

CCAIA Denver Meeting 06/12
May 26, 2026

CCAIA Denver Meeting 06/12

Join us as we dive into a major topic: AI Knowledge & Content Strategy

Introducing: Meeting Recaps
May 15, 2026

Introducing: Meeting Recaps

Videos distilling key insights from our monthly in-person meetings.

Last Call - Noon (Eastern) Practitioner Huddle
May 08, 2026

Last Call - Noon (Eastern) Practitioner Huddle

Claude Code/Co-work. No recordings. Perfect test-drive.

CCAIA Chicago Meeting 05/29
May 05, 2026

CCAIA Chicago Meeting 05/29

Help choose sub-topics for the Chicago meeting on Voice Agents

Practitioner Huddle: Claude Code
May 01, 2026

Practitioner Huddle: Claude Code

Join Us May 8th at Noon Eastern, practitioners-only!

Introducing: The Contact Center AI Association Peer-Reviewed Journal
Apr 22, 2026

Introducing: The Contact Center AI Association Peer-Reviewed Journal

Something new is taking shape, and we want you to help build it.

Graycie Elliott
Graycie Elliott
CCAIA Tampa Meeting 04/24
Mar 27, 2026

CCAIA Tampa Meeting 04/24

Help choose sub-topics for the CCAIA Tampa discussion on QA and Agent Assist

Graycie Elliott
Graycie Elliott
Vendor Highlight: ServiceOcean
Mar 04, 2026

Vendor Highlight: ServiceOcean

A special shoutout to one of our most active vendor members!

Graycie Elliott
Graycie Elliott
March Updates
Mar 03, 2026

March Updates

Some changes and plans for the association as we say goodbye to Q1!

Graycie Elliott
Graycie Elliott
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Educating CX Practitioners on the responsible use of AI.

Contact Center AI Association

Educating CX Practitioners on the responsible use of AI.

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